Common Problems

Some of the most common problems we see in crime

Cyber criminals prey on us not doing the basics. Most cyber-attacks are preventable by doing the basics. Have a look at the techniques we can implement below in order to make ourselves more secure online and reduce the chances of us becoming victims of cyber crime.

National Cyber Security Centre Advice

Guidance from the National Cyber Security Centre on common problems faced at home.

I think my device has got a virus

NCSC advice for those concerned a device has been infected.

My online account has been hacked

NCSC guide to recovering your hacked online accounts.

Dealing with suspicious emails

NCSC guide to phishing attacks.

Using video conferencing securely

NCSC guide to using video conferencing services.

Shopping online securely

NCSC advice on how to shop safely online.

Using social media safely

NCSC guidance on privacy settings across social media platforms.

Protecting yourself from sextortion emails

NCSC guide on scam emails which attempt to blackmail you.

Using smart devices safely in your home

NCSC advice on connecting everyday items to the internet.

Securing your privacy

Security advice from the leading market vendors.


How Apple let you have control over what you share.


Tools and tips from Google to help you stay safe online.


Safeguard your digital privacy with Samsung.


How Microsoft helps you stay in control of your privacy.


Restoring from backup can be your last or only option


Why is a strong, secure password is important

Password Managers

How password managers can reduce the risk of becoming a victim


What is phishing and how to spot it

Two Factor Authentication

How 2FA can stop criminals gaining access to your accounts

Updates and Patching

Why updating is important and how it secures your devices